Forecasting is one of the first steps in planning; the success of the plans depends on the accuracy of the forecasts. In the service industries like the hospitals, there are many plans that depend on the forecast, from capacity planning to aggregate planning, from layout decisions to the daily schedules. The accuracy of the forecasts could be determined by the error indicators after the trial of the many methods that fits our data.
ÖZLEM AKÇAY KASAPOÃÂLU
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