Journal of Hospital & Medical Management

Improving the Quality Health Services Adressed to Elderly Persons Through Healthcare Mediation

Today the management of health services is under a constant pressure due to an intense demanding of quality in the area of health services. Furthermore the number of elderly person related to the adult population is increasing and it became very clearly that the services that are provided to those persons have the necessity to expend in different areas. There will be no longer only medical services provided; it will have to be correlated with social work services and educational services that the medical staff should be aware. There are a lot of studies that have been done in the last four years focusing in revealing the necessity of working in interdisciplinary team regarding the health services for elderly persons. New occupations were developed based on these studies such as healthcare mediation. This paper tries to reveal the implications of the healthcare mediation in the quality of the services provided to elderly persons and the necessity of training the medical staff in healthcare mediation.

Author(s):

Urea Roxana

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